SmartInmate.com uses safe and secure two way electronic messaging software designed specifically for communicating with inmates, prisoners, and detainees in correctional institutions. This allows those who are incarcerated or detained to communicate safely and quickly with family and friends outside of the jail, prison or detention center. They can send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. Each message costs just 50 cents which is cheaper than a postage stamp and envelope. The message can be sent with postage paid and will be free to open and read for the recipient. Or, the message can be sent collect / "COD" for free and will be paid for by the recipient. To send or receive a message you MUST open a SmartInmate.com account, this process is quick and easy, just follow these simple steps...
Creating an account is fast, simple, and completely free. We will ask you to choose a username and password to identify your account along with some basic contact information. We will send you an e-mail or text message to verify and activate your account. There is no cost to create an account and search for inmates, prisoners, or detainees to connect with.
Once you have established an account, you may search for inmates, prisoners, or detainees to connect with. Once you have located an individual that you would like to connect with, you can send them a connection request. They will need to approve the request before you can send messages.
Once you have established a connection with an inmate, prisoner, or detainee, you can send and receive messages electronically. Service credits may be purchased through the web site using a major credit or debit card. Service credits cost one cent each with a minimum purchase of 500 credits ($5.00). You can purchase as many credits as you like and use them any time. You can also transfer credits to your contacts so they can easily respond to your messages.
Once you have purchased message credits, you can send and receive electronic messages. This is just like sending an e-mail, except it is contained within the SmartInmate.com web site. Messages can be delivered instantly or may be held for review depending on the destination facility. Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.