SmartOffender™ provides a one-way photo delivery service at most locations where we provide service. Our photo delivery service allows you to share those special moments with your friend or family member even when they are incarcerated or detained. Each photo costs just $1 to send and may be viewed by the incarcerated individual on their kiosk or tablet as many times as they like. To send a photo you MUST open a SmartOffender™ account. This process is quick and easy, just follow these simple steps...
Creating an account is fast, simple, and completely free. We will ask you to choose a username and password to identify your account along with some basic contact information. We will send you an email or text message to verify and activate your account. There is no cost to create an account and search for incarcerated individuals to connect with.
Once you have established an account, you may search for incarcerated individuals to connect with. Once you have located an individual that you would like to connect with, you can add them to your account as a contact.
Once you have established a connection with an incarcerated individual, you can send photos. Service credits may be purchased through the website using a major credit or debit card. Service credits cost one cent each with a minimum purchase of 500 credits ($5.00). You can purchase as many credits as you like and use them any time.
Once you have purchased credits, you can send photos to your contacts through the website. Each photo is subject to review by the facility staff, and each facility may accept or reject your photo at their sole discretion. If a photo is rejected your credits will be refunded and you may choose to send a different photo instead. Electronic photos are delivered much more quickly than photos mailed to the facility through traditional postal mail, and there is no limit to the number of photos that an incarcerated individual may receive electronically.