How Trust Deposit Works

NOTE: Smart Communications only provides Trust Deposit services in certain correctional facilities where requested by the facility, and only by way of its fully licensed contractual partners. Please check the specific correctional facility website for details. allows you to make deposits for inmates at some correctional institutions. Trust deposits are sent to the inmate's trust account operated by the local correctional institution. Trust deposits are transferred daily and typically appear in the inmates account the following day. To make trust deposits you MUST open a account, this process is quick and easy, just follow these simple steps...

1. Sign Up

Creating an account is fast, simple, and completely free. We will ask you to choose a username and password to identify your account along with some basic contact information. We will send you an e-mail or text message to verify and activate your account. There is no cost to create an account and search for inmates, prisoners, or detainees to connect with. You will receive the activation code through text message or e-mail to activate your account.

2. Make Connections

Once you have established an account, you may search for inmates, prisoners, or detainees to connect with. Once you have located an individual that you would like to connect with, you can send them a connection request. The inmate, prisoner, or detainee will need to approve the connection request before you can make a trust deposit for them.

3. Make Trust Deposits

Once you are connected with an inmate, prisoner, or detainee at a location where we provide trust deposits, you may use the website to make a deposit. Follow the steps below to make trust deposits...

  1. Log In to your account.
  2. Select "Trust" from the services menu.
  3. Select the inmate, prisoner, or detainee that you would like to make a deposit for.
  4. Enter the amount you wish to deposit.

Trust deposits are transferred daily and will appear in the Trust account the following day. You may only deposit up to a total of $300 per day.

Sign up and make a deposit...